Aquamain (UK) Ltd is committed to delivering excellent quality water services to our customers in a safe manner. Our strategy is to continually improve the way we deliver water services for our customers to a high level of quality. Specific objectives are established and reviewed in accordance with business planning and continual improvement processes.
• All business operations to be executed at all times with due and proper regards for the health, safety and well-being of all personnel, visitors, contractors, public and any other persons.
• Ensuring that the hazards are identified, risks are assessed and measures are implemented to control them. Safe systems of work, plant and equipment are in use.
• The provision and maintenance of safe premises and healthy working environments.
• Identification of substances that are potentially hazardous to health and having arrangements in place to control the risks the pose.
• Adequate training, instruction, information and supervision of staff as necessary is provided.
• Investigations of any accidents and cases of work-related illness to enable us to review our arrangements and revise if necessary.
• Our business processes are consistently operated and managed according to the company Health & Safety Policy manual. The system is regularly assessed to maintain standards.
• Ensuring regular internal audits, management meetings and a management review are conducted.
• An integrated process focused approach is taken to the development, operation and improvement of the Aquamain management system wherever practicable, recognising that Quality, Health and Safety and caring for the Environment are an integral part of everything we do.
The Aquamain Management System Manual describes the principles and structure of the management system which is the mechanism by which Aquamain complies with the policy. It:
• Defines how existing documentation and procedures interrelate and provides clear description of our business and the effective communication links which we have implemented to ensure an efficient quality management.
• Provides the necessary references for obtaining more detailed information on how the defined policies and objectives are achieved.
The Directors take full responsibility for this policy ensuring that it is implemented and adequate resources provided. It is also the duty of all personnel to take reasonable care of the health and safety of themselves and other persons who may be affected by their acts or omissions at work.